All Collections
For Customers
During and After Shoot
How will I know when my photos are ready?
How will I know when my photos are ready?
Tony Xu avatar
Written by Tony Xu
Updated over a week ago

As soon as your photographs are ready, we will notify you by email. This will be within 48 hours of your shoot taking place (unless you have purchased the 24hr delivery add-on). 

Your email will contain a link directing you to your private gallery where you can browse and download your photos. 

If this 48 hour period has passed, and you have not received an email, please contact us. A member of our Customer Experience team will be happy to assist you. 

Did this answer your question?